Breaking Down Barriers: Communication and Decision-Making in Scale Final’s Flat Organizational Structure

Let’s face it: traditional hierarchical structures are good in traditional circumstances with traditional people with their highly predictable future within traditional belief systems. But the way we live today, no matter where on the globe, is anything but traditional. We work remotely, in projects and the rules of our work are changing fast. When you then factor in the pace of technological progress, traditional hierarchies can only slow down innovation because they slow down decision-making processes, for example.

At Scale Final, we have opted for a flat organizational structure and a dynamic and inclusive workplace. This means that every individual is involved in the processes and develops ideas without the constraints of traditional hierarchies.

Embracing Inclusivity

The best ideas can come from anywhere and anyone. You can only organize your organization so that everyone is allowed to be creative and you are willing to hear every voice, from interns to executives. This breaks down barriers and creates a free flow of ideas and perspectives that fosters innovation and creativity. By giving everyone a seat at the table, we harness the collective intelligence of our diverse workforce.

(The idea that interns are subordinate to managers is a bit outdated, especially in this creativity. People can be creative at any stage of their career, and it’s certainly not defined by their current position. In addition, we are fortunate that all our employees are simply brilliant, with some simply being longer expert than others). 

Open Communication Channels

Some people have nervous tics when they receive notifications from Microsoft Teams or Slack. You can’t really control the fact that some find their job a form of torture. What you can do is create an atmosphere that is as transparent and understanding as possible and encourage your employees to communicate so that your team becomes a community. We have created open communication channels (not just work-related, of course) where employees can freely share their thoughts, concerns and ideas without fear of judgment or bureaucratic hurdles. Incidentally, we also have a channel with cats and dogs, with one of our developers reminds us all to celebrate “It’s Wednesday, dudes” day. It all gets the conversation going, ensures transparency, mutual understanding and brings a bit of fun and levity to the game.

Collaborative Decision-Making

The creative process does not end with making decisions. Although, of course, in a traditional hierarchical structure, decision making is often in the hands of a few managers. At Scale Final, we involve employees at all levels in the decision-making process. Everyone has a sense of ownership and responsibility. When employees feel that their input is important, they are more engaged and motivated to work towards common goals. And in a way, it just feels more natural when you think about it. Of course, this can only happen if you hire professionals.

Empowerment and Autonomy

One of the main advantages of a flat organizational structure is the personal responsibility it gives employees. Without rigid hierarchical boundaries, team members are encouraged to take initiative, experiment with new ideas and lead projects. This autonomy fosters a culture of trust and respect where employees feel valued and are more willing to take calculated risks that can lead to breakthrough innovations.

Realizing Ideas Together

The path from idea to implementation is a collective effort. Teams from different departments work together seamlessly, using their different skills and expertise to bring ideas to life. This collaborative spirit is also evident in our project management practices, where teams work in an agile and flexible way, adapting quickly to changes and challenges. By working together without hierarchical constraints, we achieve more and celebrate our successes as one.

Continuous Improvement

Our flat organizational structure is not just about breaking down barriers, but also about continuous improvement. We regularly gather feedback from our employees to improve our processes and practices.

By constantly evolving, we maintain our competitive advantage and ensure sustainable growth.

Conclusion

At Scale Final, we pride ourselves on our flat organizational structure that fosters inclusion, open communication and collaborative decision-making. By giving every employee the opportunity to actively contribute to our processes and develop ideas, we create a dynamic and innovative workplace. We are confident that our collective efforts will lead to great success as we continue to break down barriers.